Last Updated: 7/17/2024
1. Acceptance of Terms
Welcome to REVUquest! By accessing or using our services, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our services.
2. Description of Service
REVUquest provides reputation management software as a service (“SaaS”) to help businesses collect and manage customer reviews. Our services are accessible via our website and any related applications or platforms (collectively, the “Service”).
3. User Responsibilities
3.1. Account Registration
To use certain features of the Service, you must register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date.
3.2. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3. Prohibited Conduct
You agree not to use the Service for any unlawful purpose or in any way that could harm or impair the functioning of the Service. Prohibited conduct includes, but is not limited to:
- Posting or transmitting any content that is illegal, harmful, or offensive.
- Attempting to gain unauthorized access to the Service or other users’ accounts.
- Engaging in any activity that interferes with or disrupts the Service.
4. Payment and Subscription
4.1. Subscription Plans
REVUquest offers various subscription plans with different features and pricing. By subscribing to a plan, you agree to pay the applicable fees as described on our website.
4.2. Billing and Payment
Subscription fees will be billed on a monthly basis. You agree to provide a valid payment method and authorize us to charge your payment method for all fees incurred under your account. If your payment method is declined, we may suspend or terminate your access to the Service.
4.3. Refunds
All fees are non-refundable except as required by law. We do not provide refunds or credits for any partial subscription periods or unused services.
5. Intellectual Property
5.1. Ownership
All content and materials provided through the Service, including but not limited to text, graphics, logos, and software, are the property of REVUquest or its licensors and are protected by intellectual property laws.
5.2. License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal or business purposes.
6. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy.
7. Disclaimers and Limitation of Liability
7.1. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
7.2. Limitation of Liability
To the fullest extent permitted by law, REVUquest and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service.
8. Indemnification
You agree to indemnify and hold harmless REVUquest and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Service or violation of these Terms.
9. Modifications to the Service and Terms
We reserve the right to modify or discontinue the Service at any time, with or without notice. We may also revise these Terms from time to time by posting the updated terms on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which REVUquest is headquartered, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at: info@revuquest.com